Given the nature of our product, we cannot offer refunds once we have sent you your high resolution file.
If you decide to cancel your order after we have started to personalize your card or announcement, we will gladly refund your money to you, minus a $5 USD service charge.
If we have not begun the personalization process, you will receive a full refund.
For more information about our return policy, please contact us via email or by submitting our contact form.
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